Over the past 25 years, we’ve proven that dreams come true when strategy aligns with marketing.

Our model was forged from being clients and having a strong desire for performance without drama. We can describe it through three lenses.

Workbook - the framework that makes dreams achievable.

Storybook - a system of ‘story’ to make the business impossible to ignore

Playbook - orchestration of resources - boundaryless ‘agency’

 
 

The proven principles of Structured Visual Thinking™ and Framework Science™

Creating clarity through the chaos - turning complex challenges into compelling opportunities.

Explaining the model in visual terms:

The Three Books

  1. WORKBOOK - Strategic Architecture

“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat." - Sun Tzu

This is where we start.

Create the strategic backbone with the client leadership team. The framework comprises discrete modules - critical pillars that transform dreams into operational reality.

 
 
  • Dynamics Pillar: The world in which we operate

  • Purpose Pillar: Why the business exists beyond profit

  • Vision Pillar:  The ‘North Star’ that guides every decision

  • Operational Pillar: How we deliver the dream

  • Value Creation Pillar: How the business generates sustainable worth

  • Innovation Pillar: The engine for continuous renewal and exploitation of opportunity

  • Resilience Pillar: Built-in adaptability for navigating uncertainty

  • Cultural Pillar: The invisible force that binds everything together and the right leadership/decisions

 

Each pillar must be load-bearing, interconnected, and regularly tested against reality.

 

2. The STORYBOOK - Narrative Ecosystem

"The single biggest problem in communication is the illusion that it has taken place." - George Bernard Shaw*

The workbook gives us the clues and direction to build the storybook. This ensures the business will resonate with its audiences and is never a best-kept secret:

  • Origin Story: Where we came from and why it matters

  • Customer Stories: How we transform lives and solve problems

  • Team Stories: The human face of the organisation

  • Future Stories: Where we're heading and why it's exciting

  • Crisis Stories: How we handle adversity and learn from failure

  • Success Stories: Proof points that build confidence

  • Stakeholder Stories: The narrative that inspires interest and desire.

 

The storybook is far beyond telling - it's about creating narratives that resonate across every touchpoint, channel, and stakeholder group.

 

3. The PLAYBOOK - Resource Orchestra

“Talent wins games, but teamwork and intelligence win championships." - Michael Jordan*

Where capability meets opportunity in our age of fluid boundaries. We now know enough to make certain we do not solve the wrong problem really well.

  • Talent Networks: Beyond employees to ecosystems of expertise

  • Technology Stack: Tools that amplify human potential

  • Partnership Web: Strategic alliances that multiply impact

  • Learning Systems: Continuous capability building

  • Capital Sources: Financial fuel from traditional and innovative channels

  • Data Assets: Information as a Competitive Advantage

  • AI & Automation: The gradual replacement of rote tasks in favour of human performance

 

The playbook recognizes that in the era of ‘agency’ (not agencies), resources flow to where they create most value.


 

The Interconnected Model

These frameworks don't operate in isolation - they form a dynamic system:

  1. Dreams flow through the Workbook to become structured possibilities

  2. The Workbook informs the Storybook - strategy shapes narrative

  3. The Storybook attracts the Playbook - compelling stories draw resources

  4. The Playbook enables the Workbook - resources fuel strategic execution

  5. The cycle amplifies the Dream - success breeds bigger dreams

 

High-level Explainer

 

Operating in Complexity

In our VUCA world (Volatile, Uncertain, Complex, Ambiguous), this model offers:

  • Clarity in chaos: Frameworks provide structure without rigidity

  • Adaptive capacity: Each framework can evolve independently while maintaining coherence

  • Network effects: External resources multiply internal capabilities

  • Narrative power: Stories cut through information overload

  • Dream resilience: When one path closes, the dream finds another

The beauty of this model is its fractal nature - it works at every scale, from startup to enterprise, from team to ecosystem.

Core Principles of the Model

ONE - The Exam Question Principle

Avoid solving the wrong problem really well

Each framework has a defining question, and generally, they will be based on the following:

WORKBOOK: "What needs to be true for our dream to become reality?" (Strategy)

STORYBOOK: "How do we make our vision irresistible to those who matter?" (Communication)

PLAYBOOK: "What capabilities must we orchestrate to deliver our promise?" (Execution)

Dreams drive strategy, not the other way around. Leaders who start with tactics end with mediocrity.

 
 

TWO: Module Interconnection Principle

From Framework Science™ - each module causes us to comprehend and then tell its own story, but it all gains compound power through connection:

Dream → Context/Vision → Outcomes → Achievements → Actions → Measures

This creates Framework Integrity™, where changing one element ripples through the entire system.

The future belongs to those who can see systems, not just parts. Everything connects to everything else.


THREE: Visual Logic Principle

  • Transform abstract concepts into tangible visual relationships:

  • Show dependencies between pillars in the Workbook

  • Map narrative flows in the Storybook  

  • Visualise resource networks in the Playbook

  • Create a ‘Blueprint’ showing how all three frameworks create value together

 
 

FOUR: Collaborative Discovery Principle

“The answers lie within the team, not in pre-baked solutions"

  • Use visual sessions and/or extended research to co-create each framework

  • Build emotional ownership through participation

  • Transfer capability, don't create dependency


FIVE: Dynamic Integrity Principle

Frameworks must evolve while maintaining coherence:

  • Regular "integrity checks" ensure alignment

  • New information updates the entire system

  • Feedback loops keep frameworks current

  • Assessment tools measure ‘framework’ health

 
 

SIX: Definition Clarity Principle

"Poorly defined concepts trigger major problems"

Create a shared taxonomy:

  • What exactly is a ‘dream’ vs. a ‘vision’?

  • Define ‘strategic pillar’ vs. "operational capability"

  • Establish clear success metrics for each framework

  • Ensure everyone shares the same mental models and definitions


SEVEN: Systems Thinking Principle

"Every business is the sum of its individuals"

  • Map how frameworks interact as a system

  • Identify leverage points for maximum impact

  • Show value creation flows across boundaries

  • Highlight interdependencies to prevent siloed thinking


EIGHT: Evidence-Based Evolution Principle

From the Framework Science™ approach:

  • Dreams must connect to measurable outcomes

  • Real achievements must back stories

  • Resources must deliver quantifiable value

  • Regular assessments validate or redirect efforts

 

Applying Framework Science™ to Each Level

For the WORKBOOK

  • Configure modules based on strategic imperatives

  • Create a "line of sight" from dream to execution

  • Build in critical success factors

  • Design principles guide all initiatives


For the STORYBOOK:

  • Map stakeholder journeys through narratives

  • Create story frameworks for different audiences

  • Build feedback mechanisms to test resonance

  • Visual story mapping shows narrative coherence


For the PLAYBOOK:

  • Create a capability blueprint (not an org chart)

  • Map value creation systems visually

  • Show resource flows and dependencies

  • Design operational integrity checks

 

The Meta-Framework

Framework Science™ - our governing framework 

  1. Sets the ‘exam question’ for the entire model

  2. Defines relationships between the three frameworks

  3. Establishes integrity rules for the system

  4. Creates assessment mechanisms for health checks

  5. Builds in adaptation pathways for evolution

Implementation Sequence

Broadly following what (in the past) we called the 4D™ methodology:

  1. DISCOVER: Current state of dreams, stories, and resources

  2. DEVELOP: Design the three frameworks collaboratively

  3. DECIDE: Choose specific configurations and connections

  4. DEPLOY: Implement with continuous integrity checks

The power of applying these principles is that they transform a conceptual model into an operational system - one that's visual, logical, collaborative, and continuously evolving.

And while others debate the death of agencies, we're building the birth of agency - where strategy meets story meets capability in a world that rewards orchestration over ownership.